- Oversee day-to-day sales, monitoring and forecasting to better understand the market
- Continually assess our marketing techniques and their efficacy in affecting sales
- Stay up-to-date on current market trends business opportunities and increase sales.
Work collaboratively with the sales team to assess current projections
- Own ultimate responsibility for successfully meeting or exceeding sales goals
- Collaborate with marketing team to innovatively reach more potential customers
- Take calculated risks to increase profitability and brand recognition Work in a hands-on fashion, building the team—provide motivation and inspiration
- Set the precedent for excellence through leading by example
- Cultivate and deepen client relationships and partnerships that add value
- Clear understanding of the hotels business strategies then set goals and to determine action plans to meet those goals.
- Update action plans and financial objectives quarterly.
- Represent Hotels in various events and exhibition.
- Implements all sales action plans related to my market areas as outlined in the marketing plan.
- Conducts daily sales calls and arrange site inspection trips to hotels by corporate clients.
- Able to provide Quick and timely responses, immediate communication to the properties, develop professional long term business relationships.
- Provide the highest quality of service to the customer at all times.
- Participates in sales calls with members of sales team to acquire new business and/or close on business.
- Able to supports hotels service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
- Work closely with Revenue Manager to ensure proposed rate negotiations meet the financial needs of the hotels.
- Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals.
- Accompany sales team on sales calls to potential clients to assist in development of the account and to access the effectiveness and sales skills of the sales person.
- Assess additional training needs based on data gathered and interaction with sales team from property visits.
- Attending all department and hotel meetings as necessary.
- Targeting key accounts potential for the company.
- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
- Develops relationships within community to strengthen and expand customer base for sales opportunities.
- Acquiring and developing new business accounts and preparing sales proposals for clients.
- Closely following up on all business leads within a 24 hour response time line to clients.